Luton Borough Council

Taxi and private hire licences

Licensing Service telephone provisions

From 19th August 2024, the Licensing Service telephone service will be operated between the hours of 10.00 – 12.00 and 13.00 – 15.00. Please only call between these times to speak to an officer.

Our services are available online, please use all available portals.

Public counter provisions - closed

The licensing service does not have public counter facility all applications are to be processed via electronic facilities and the council’s online portals should be used. Where this is not possible, please email us at [email protected] or telephone 01582 546040.

There are two types of taxi licence: Hackney Carriage and Private Hire. We licence hackney carriage vehicles, private hire vehicles, their drivers and operators. Applications for vehicle and driver licences are now carried out online.

Apply or renew a vehicle licence

Apply or renew a drivers licence

Apply for a private hire operator's licence

Change of ownership for vehicle licence form

Report licensed private hire or hackney carriage vehicle damage

Change of my licence details

COVID-19 updates for licensing – private hire and hackney driver licences

Knowledge test

Licensing safe guarding and disability training course

Please note: some documents may not be fully accessible to users of assistive technology.

Downloads

Low and zero emission vehicles